Facilities and Services

Paying for treatment

Facilities and Services

Patient bedrooms

Patient bedrooms are large single rooms with full en-suite bathroom facilities. Each is double glazed, equipped with a fridge and has a choice of international TV programmes. Some specialist units, however, are multi-bedded, such as Intensive Care.

If you are coming in for treatment and have not yet received a copy of Welcome to the Sagar Apollo booklet, please call Main Reception on +91 (0) 80 653 6700-13 who will send you one in the post or to click here download an online booklet.

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Fine and healthy cuisine

The kitchens are second to none, with cuisine for all tastes and dietary requirements. The Hospital has developed its natural cuisine menu, a range of healthy eating, low fat dishes.

Interpreters

The Hospital has a team of interpreters to translate for patients and relatives when required.

Customer service

An experienced team of Customer Service staff are available to assist with any special needs and requests.

Hotels near to the Sagar Apollo Hospital

The hotels listed are conveniently located for the Sagar Apollo Hospital. The Hospital is not in a position to make recommendations to these hotels or accept liability for quality of service provided. However, a number of these hotels have agreed to provide provisional rates to clients of the Sagar. Please quote Sagar Apollo Hospital when booking. For details, please call Main Reception on +91 (0) 80 653 6700-13

Other services

A number of other services are available for the convenience and comfort of patients and visitors. These include:
24 hour Ambulance Services
24 hour Pharmacy
Blood Bank
Cable TV / Channel Music
Choice of cuisine- Day and Night Cafeteria
Preventive Health Cheq: MHC, EHC, DHC
Homecare services
PC with Internet facility
Medical Insurance
Presidential suites
Private deluxe rooms
Private rooms
Semi private rooms
General wards
Diagnostic Center

Paying for treatment

Patients with health insurance

If you are covered by one of the major health insurance schemes, then your insurance may cover the cost of treatment at the Sagar Apollo Hospital. (Before undergoing any kind of private treatment, you should always check with your insurance company to ensure that you have adequate cover for the treatment required.)

The Hospital's Inpatient Accounts Department can also provide guidance.

Hospital bills for inpatient and day care treatment can generally be settled directly with your insurance company, but for outpatient investigations and treatment, you will usually be required to pay the hospital and seek reimbursement from your insurance company.

For further information on insurance schemes accepted, please telephone Inpatient Accounts on +91 (0) 80 653 6700-13.

Self-pay patients

If you do not have health insurance, and are not being sponsored by your company or embassy, you will of course have to pay for treatment yourself. For some patients, our Fixed Price Treatment scheme may be appropriate. This scheme ensures that you know in advance what your operation will cost and can therefore budget accordingly. To find out more about Fixed Price Treatments please go to the side menu.

If you want to pay by cash, credit card or cheque….

If you are paying for your own treatment, you will normally be required to settle your hospital bill before you have any tests or treatment. The Hospital accepts all major credit cards, sterling travellers cheques, cash and personal cheques if supported by a bankers card. A passport is required if you wish to pay with travellers cheques.

If your company is paying for your treatment….

The Hospital has credit arrangements with some companies. In such cases the patient must provide a letter of guarantee authorising the tests or treatment to be carried out.

If your embassy is paying for your treatment….

The Hospital has credit arrangements with some embassies. In such cases the patient must provide a letter of guarantee authorising the tests or treatment to be carried out.

What about the doctors' fees?

All medical fees relating to specialist consultations and treatment are separate from any hospital charges and therefore need to be settled directly with the specialist(s) concerned.

To find out more about Fixed Price Treatments please click here.